Have you ever been frustrated trying to reach out to a business through their website? You’re not alone.
Luckily, there’s a simple solution: add live chat to your WordPress website.
Not only does this provide your visitors with an easier way to reach out to you, but it can also improve customer satisfaction, increase sales, and reduce support costs.
In this blog post, we’ll walk you through how to add live chat to your WordPress website using Crisp, as well as provide some troubleshooting tips if you run into any issues.
Let’s get started!
If you prefer to watch a video tutorial on how to Add Live Chat In WordPress, check out this video tutorial:
How To Add Live Chat In WordPress:
Adding live chat to your WordPress website can provide your visitors with an easier way to reach out to you and receive quick assistance. Here is a step-by-step guide on how to add live chat to your WordPress website using Crisp:
- Create an account on Crisp website:
- Open a browser and type
- Click on “Use Crisp for free.”
- Type your email address and password and click on “Continue.”
- Enter your company name and website URL and click on “Continue.”
- Click on “Discover my dashboard.”
- Make sure to allow the permissions requested by Crisp.
- Open your WordPress dashboard.
- Click on “Plugins,” “Add New,” and search for “Crisp.”
- Install and activate the Crisp plugin.
- Click on “Connect with Crisp.”
- Continue and log in to your Crisp account.
- Click on “Go to my inbox.”
- Go to your Crisp inbox.
- Click on “Settings” and then “Account.”
- Scroll down and click on “Upload a photo from my computer.”
- Select an image from your computer and click on “Upload.”
Now, your visitors can see the live chat option on your WordPress website and start a conversation with you by clicking on the live chat icon. You can respond to their queries and provide assistance instantly through the Crisp dashboard. With a profile picture added, the live chat will look more user-friendly and professional.
Can’t Add Live Chat In WordPress – How to fix it?
Adding a live chat to a WordPress website can be a great way to provide visitors with an easy way to reach you and get their questions answered quickly. However, sometimes adding live chat to WordPress can be a bit tricky. Here are some possible solutions to fix the issue:
1. Check your WordPress theme: Some WordPress themes may not be compatible with live chat plugins. Try switching to a different theme to see if that fixes the issue.
2. Install a live chat plugin: There are several live chat plugins available for WordPress. Install a plugin like Crisp, which was used in the video tutorial, and follow the instructions to set it up.
3. Connect your live chat account with WordPress: Once you have installed a live chat plugin, you need to connect it with your live chat account. Follow the instructions provided by the plugin to do this.
4. Check your website’s SSL certificate: Some live chat plugins require SSL certificates to work properly. Check if your website has an SSL certificate installed and if not, install one.
5. Clear your cache: Sometimes, issues with live chat can be caused by cached data. Clear your browser cache and website cache to see if that fixes the issue.
By following these steps, you should be able to add live chat to your WordPress website and provide your visitors with a better user experience.
Why and When Should You Add Live Chat in WordPress?
Adding live chat to your WordPress website can greatly benefit both you and your visitors. Here are some reasons why and when you should consider adding live chat:
- Provide a more convenient way for visitors to reach you: By adding live chat, visitors can easily and quickly reach out to you with any questions or concerns they may have.
- Improve customer satisfaction: With live chat, you can provide immediate assistance to your visitors, which can help to increase customer satisfaction and loyalty.
- Increase sales and conversions: By providing a more personalized and responsive experience, live chat can help to increase sales and conversions on your website.
- Reduce support costs: Live chat can help to reduce support costs by allowing you to handle multiple conversations at once and reducing the need for phone or email support.
To add live chat to your WordPress website, simply follow these two simple steps:
- Create an account on a live chat tool website such as Crisp.
- Connect your live chat account with your WordPress website using a plugin such as the Crisp plugin.
Once you have added live chat to your website, you can further improve the user experience by adding a profile picture or logo to the chat window. By doing so, you can make the live chat more user-friendly and visually appealing to your visitors.
In conclusion, adding live chat to your WordPress website can provide numerous benefits to both you and your visitors. It can improve customer satisfaction, increase sales and conversions, and reduce support costs. So, if you haven’t already, consider adding live chat to your website today!
Conclusion – Add Live Chat In WordPress
Live chat is a great way to provide visitors with an easy way to reach out to you and get their questions answered quickly.
By adding live chat to your WordPress website, you can improve customer satisfaction, increase sales and conversions, and reduce support costs.
To add live chat to your website, create an account on a live chat tool website such as Crisp, and connect your live chat account with your WordPress website using a plugin such as the Crisp plugin.
If you encounter issues, try checking your WordPress theme, installing a live chat plugin, connecting your live chat account with WordPress, checking your website’s SSL certificate, or clearing your cache.
Adding a profile picture or logo to the chat window can further improve the user experience.
So, consider adding live chat to your website today!